Shipping & Exchanges | Shy Wolf Candles

Shipping to the USA - UPDATED DEC 5, 2025

We are so excited to be shipping to you again! All US orders will now ship for a flat rate of $15USD - with duties and fees prepaid, so there are no surprise charges at delivery.

Shipping Within Canada

We offer FREE expedited shipping for all Canadian orders over $120. For orders under $120, a flat-rate fee of $15 will apply. You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 24 hours to update once scanned in by the post office. All orders ship from Grey Highlands, Ontario.

 

Shipping outside of the USA and Canada

Unfortunately, at this time we're unable to ship outside of Canada and the USA.

Exchanges & Returns

If you’re not satisfied with your order, send us an email at hello@shywolfcandles.com. We can accept returns and exchanges on new, unlit candles. Refunds will cover the cost of the item returned and do not include shipping fees. As a growing small business, we aren’t currently able to cover return or exchange shipping costs. Thank you for your understanding.